Privacy Policy – Biglietti – Basilica di San Francesco di Assisi

This page describes how to manage the site www.duomofirenze.guide owned by D’Uva srl, Viale Petrarca, 116-50124 Florence as Data Controller (subsequently appointed as “Owner”), in relation to the processing of the personal data of the users who consult it and is valid as an information notice
The Data Controller pays the utmost attention to the protection and protection of the personal data of its users: the processing is based on principles of correctness, lawfulness, transparency and protection of confidentiality in compliance with Legislative Decree 196/2003 and European Regulation 2016/679 ( hereinafter GDPR 2016/679).
This Policy also applies to all websites owned by the Data Controller.

1.HOLDER OF THE TREATMENT AND PLACE OF THE TREATMENT

The data controller is D’Uva srl, Viale Petrarca, 116 – 50124 Florence.
The treatments connected to the web services take place at the aforementioned headquarters of the owner and are handled by authorized personnel.

2.TYPES OF DATA PROCESSED

a) Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Ientifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site to check its correct functioning. The data could be used by the competent authorities to ascertain responsibility in the event of hypothetical computer crimes against the site.

b) Cookie

Our site uses cookies. By browsing our sites and accepting the conditions of this information, you are consenting to the use of cookies in accordance with the terms and conditions of the information itself.

What are cookies

Cookies are small data files that the sites visited by the user send to his terminal or device, where they can be deleted at the end of each work session or be stored to be re-transmitted to the same sites at the next visit by the same user. to a site to recognize the user’s device, to trace their navigation through the various pages of the site, to identify users who visit the site again.
There are different types of cookies:

Technical cookies which include
Navigation and session cookies that guarantee normal navigation on the website (eg allow authentication for access to restricted areas);
Functional cookies that make navigation easier for the user by memorizing the choices made 8es. chosen language);
Analytical cookies that are used to process aggregate statistical analysis on how users navigate the website, the number of pages visited, the number of clicks made on a page, etc.
Profiling cookies that allow you to create profiles relating to the tastes, choices and propensities expressed by the user while browsing and are subsequently used to send him advertising messages in line with his preferences.

Table of cookies used by the website www.duomofirenze.guide

Name of the cookie		Description
utmb /__utmc /__utmv /__utmz		Automatically generated by Google Analytics as an integral part of its data collection and reporting system.

These cookies will be reviewed and updated on a quarterly basis.

c) Cookie blocking / management

You can configure your browser to accept all cookies, reject them all or receive a notification when the cookie is set. Each browser is different, so it is advisable to check the procedures for changing cookie preferences in the browser guide.

For example:

1) In Internet Explorer it is possible to block all cookies by clicking on “Tools”, “Internet Options”, “Privacy” and selecting “Block all cookies” using the scrolling selector;
2) In Firefox it is possible to block all cookies by clicking on “Tools”, “Options” and deselecting “Accept cookies from sites” in the “Privacy” tab.
However, blocking all cookies will have a negative impact on the usability of many websites. If you block all cookies you will not be able to fully use the features and applications on this website.

d) Elimination of cookies

It is also possible to delete cookies already stored on your computer: check the guide of your browser. For example:

1) In Internet Explorer, you need to manually delete the cookie files
2) In Firefox, you can delete cookies by clicking on “Tools”, “Options”, “Privacy”, then choosing “Use custom settings” in the “History setting” menu and finally selecting “Remove cookies” from the “Show cookies” menu ”And confirming the operation.

e) Links to Social Network services

Through the sites and the application, some services provided by third parties are made available to users, with particular reference to the connection to social network services. In particular, the site presents social plugins for Twitter and Instagram. These plugins do not set a cookie, but if it is already present on the visitor’s computer they are able to read it and use it according to its settings. The collection and use of information by these third parties are governed by their respective privacy policies and to which please refer.

f) Data provided voluntarily

Apart from what is specified for the navigation data necessary to implement the IT and telematic protocols, the provision of personal data by users is free and optional, even if functional to the provision of certain services: in these cases, therefore, failure to provide of data could compromise or make it impossible to provide the service.
The personal data that voluntarily interact with the site, given for the achievement of certain services (site registration, registration to events, requests for information, sending e-mail messages), are used for the sole purpose of performing the service or provision request and are communicated to third parties only if this is strictly necessary for the execution of the service itself.
Children under the age of 16 cannot provide personal data. The Owner will not be in any way responsible for any false declarations that may be provided by the minor and, in any case, if he ascertains the falsity of the declarations, he will immediately delete any personal data of any material acquired. The Data Controller will facilitate, for the exerciser of parental authority or legal guardian, requests regarding the personal data of minors.

3. PURPOSE OF THE TREATMENT

The data provided voluntarily by users of the site are processed for the following purposes:

a) to send a form from the “Contacts” section; the personal data you entered are used exclusively to process and satisfy your request and there is no way to keep the data.

b) for sending “Newsletters” containing information regarding the Controller’s products and services (contractual obligation and legitimate interest). The data processing will be processed for as long as the interested party decides to unsubscribe from the service.

c) to comply with legal obligations and provisions of the competent Authorities.

The processing of data for the purposes “a” and “b” will be processed for as long as the interested party decides to unsubscribe from the service.

4. METHOD OF TREATMENT AND STORAGE

The processing will be carried out in an automated and / or manual form, with methods and tools, in compliance with the security measures referred to in art. 32 of the GDPR 2016/679 and of Legislative Decree 196/2003, by specifically authorized persons, in compliance with the provisions of art. 29 of the GDPR 2016/679.
In compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 GDPR 2016/679, the retention period of personal data is established for a period of time not exceeding the achievement of the purposes for which they are collected and processed and in compliance with the times prescribed by law.

5. PLACE OF TREATMENT

Personal data will be processed at the legal and operational headquarters of the Data Controller.

6. COMMUNICATION AND DISSEMINATION OF PERSONAL DATA

Personal data may be disclosed to:

Companies, consultants, professionals, natural / legal persons, if the communication is necessary or functional to the correctness of the contractual obligations undertaken, as well as the obligations deriving from the law;
All those subjects who have access to personal data by virtue of regulatory or administrative measures.

The dissemination of personal data will not be processed without the prior consent of the user.

GEOLOCALIZATION

The APP does NOT offer features that can acquire data relating to the user’s geographical location.

SHARING PHOTOS ON SOCIAL NETWORKS

The APP offers the functionality of accessing the camera and sharing photos on social networks for which the user has installed the relevant app on his device. The APP does not transfer any data to the Owner’s servers, nor does it use such data in any way except for sharing on social networks through the apps already installed on the user’s device.

METHOD OF TREATMENT AND STORAGE

PLACE OF TREATMENT

Personal data will be processed at the legal and operational headquarters of the Data Controller

COMMUNICATION AND DISSEMINATION OF PERSONAL DATA

I dati personali potranno essere comunicati a:

natural / legal persons, if the communication is necessary or functional to the provision of the service, as well as for the obligations deriving from the law;
All those subjects who have access to personal data by virtue of regulatory or administrative measures.

The dissemination of personal data will not be processed without the prior consent of the user.

TRANSFER OF DATA

The Data Controller does not transfer data to third countries

WITHDRAWAL OF CONSENT

With reference to art. 23 of Legislative Decree 196/2003 and art. 6 of the GDPR 679/2016, the interested party can revoke the consent at any time.

RIGHTS OF THE INTERESTED PARTY

In ogni momento l’utente potrà esercitare, ai sensi dell’art. 7 del codice della privacy e degli artt. 15-22 del GDPR 2016/67, il diritto di:

Ask for confirmation of the existence or not of their personal data;
Obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the data have been or will have been communicated and, when possible, the retention period;
Obtain the correction and deletion of data;
Obtain the limitation of the processing;
Obtain data portability, i.e. receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;
Object to the processing at any time;
Oppose to an automated decision-making process relating to natural persons;
Right to lodge a complaint with the competent Supervisory Authority.

The user can exercise his rights by writing to the Data Controller at the following address:

D’UVA srl – Viale Francesco Petrarca 116 – 50124 – Florence – Italy

Mail: privacy@duva.eu

Changes to this Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Therefore, please consult this page often, taking as a reference the date of the last modification indicated at the bottom.

Updated July 2022